tk444's Privacy Policy

This Privacy Policy ("Policy") applies to the tk444 platform and its associated services. When you open an account on tk444, use our services, or carry out any activity on our platform, you agree to the terms of this Policy. We are committed to protecting your information and, under no circumstances, is your data transferred to third parties without your permission.

Alongside reading this Policy, we also ask you to read our Terms and Conditions, as both documents together form the complete framework governing your use of services on tk444.

1 Data Collection

tk444 collects certain information from members to operate its services properly. This information comes from two main sources — data you provide directly and data collected automatically through your use of the platform.

1.1 Directly Provided Information

Information you provide yourself during registration, verification, or while using the services:

• Full name, date of birth, and gender
• Mobile number and email address
• National ID or passport number (for identity verification)
• bKash, Nagad, or Rocket mobile wallet number (for deposits and withdrawals)
• Username and password (for account security)

1.2 Automatically Collected Information

When you use the tk444 platform, certain information is collected automatically:

• Device type, operating system, and browser version
• IP address and connection logs
• Session duration and browsing activity
• Game play history and transaction details
• Data obtained from cookies and similar tracking technologies

2 Purpose of Data Use

tk444 uses collected data only for specific, legitimate purposes. No data is used in an excessive or irrelevant manner.

• Account Management: Completing the registration process, verifying logins, and keeping accounts secure.
• Financial Transactions: Processing deposits and withdrawals, preventing fraud, and maintaining transaction records.
• Identity Verification: Complying with Anti-Money Laundering (AML) and Know Your Customer (KYC) policies.
• Service Improvement: Monitoring platform performance, resolving technical issues, and improving the user experience.
• Promotional Communications: Notifying you about bonuses, offers, and updates with your consent.
• Customer Support: Resolving your issues via live chat or email.
• Responsible Gaming: Monitoring account activity and providing assistance when needed.

3 Data Security

tk444 uses industry-standard technology to secure your data. All data transmissions are protected by SSL (Secure Sockets Layer) encryption, which eliminates the possibility of your information reaching third parties.

Data stored on our servers is kept in an access-controlled environment. Only authorised staff can access information when necessary. The highest security standards are maintained through regular security audits and system updates.

4 Data Sharing with Third Parties

tk444 does not sell or rent your personal information under any circumstances. However, data may be shared with specific third parties in the following limited situations:

4.1 Service Partners

Mobile financial service providers such as bKash, Nagad, and Rocket receive the minimum information necessary to complete transactions for payment processing. They operate under their own privacy policies and may not use the information they receive beyond completing the payment.

4.2 Legal Obligations

We may be required to disclose information under a court order, government directive, or applicable law. In such cases, only the relevant information is provided.

4.3 Fraud Prevention

Limited data may be exchanged with security analysis firms to ensure account security and prevent fraud. In such cases, all partners are contractually bound to maintain data confidentiality.

5 Cookies and Tracking Technologies

tk444 uses cookies to keep the platform running properly and to improve the user experience. Cookies are small text files stored on your device.

• Essential Cookies: Necessary for maintaining login sessions and ensuring the core functionality of the platform.
• Functional Cookies: Used to remember your preferences (language, theme).
• Analytical Cookies: Help improve the service by monitoring how the platform is used.

You can disable cookies from your browser settings, though this may limit some platform functionality.

6 Data Retention Period

tk444 retains your data only for as long as it is necessary or required by applicable law. Generally:

• Account-related data is retained while the account remains active.
• Financial transaction records are retained for a set period as required by regulatory requirements.
• Certain data may be kept for a limited time after account closure for fraud investigation or legal purposes.

7 Your Rights

As a tk444 member, you have certain important rights over your own information:

• Right to Access: You have the right to request information about what data we hold about you.
• Right to Correction: You can request that incorrect or outdated information be corrected.
• Right to Deletion: In certain circumstances you can request that your data be deleted, though it may not be possible to delete all data if legal obligations apply.
• Right to Object: You can opt out of marketing communications or object to the use of your data for specific purposes.
• Right to Data Portability: You can request that certain data be provided in a structured format.

To exercise these rights or to raise any data-related complaint, contact us via our 24/7 live chat or by email.

8 Protection of Minors

All services on tk444 are for persons aged 21 or above only. We do not knowingly collect any information from minors. Age is verified at registration, and if we become aware that information from a minor has been collected by mistake, that information is deleted immediately and the associated account is closed.

To learn more about responsible gaming, we recommend reading our Responsible Gaming page, which contains details on ways to control excessive play and available support.

9 Third-Party Links and Services

The tk444 platform may contain links to third-party websites or services. tk444 is not responsible for the privacy policies or data collection practices of these external sites. You are advised to read the privacy policy of any third-party site before visiting it.

Game studios (such as Pragmatic Play, PG Soft, JILI, Evolution, Spribe, etc.) may collect certain technical data to operate their games, which is governed by their respective privacy policies.

10 Policy Changes

tk444 reserves the right to update this Privacy Policy as needed. If any significant changes are made, we will notify you via your registered email or through a notice on the platform. Continued use of the platform after any changes will be taken as your acceptance of the updated policy.

The latest version of the policy will always be available on this page, and the "Last Updated" date will be shown at the top of the page.

11 Contact and Complaints

If you have any questions, comments, or complaints about this Privacy Policy, please contact us directly:

• 24/7 Live Chat — instant support from any page on the platform
• Email: [email protected]

Our support team can assist in both Bengali and English. For common questions, visit our FAQ page, where answers to frequently asked questions are available.